Privacy Policy

Effective November 10, 2026

This policy explains what FlashGPT ("we", "us") collects when you use the FlashGPT Mac app, our answer service and this website, why we collect it, who processes it, and how long it's kept.

The short version

1. What we collect

When you use the app

When you buy

When you visit this website or contact us

2. How we use it

We don't sell or rent personal information, we don't share it for targeted advertising, and we don't use your screenshots, answers or messages to train AI models.

3. How answers are made

When you hover, the app sends the screenshot and context over an encrypted connection to our server. Our server checks your license and passes the request straight to an AI provider. The answer streams back through our server to your Mac. Our server handles the request in memory and doesn't write the screenshot or answer to storage.

The AI provider is OpenAI. If OpenAI is unavailable, we may route the request to OpenRouter, which forwards it to a model provider. Under OpenAI's API policies, data sent through its API is not used to train its models by default, and it may be kept for up to 30 days to detect abuse, unless a longer period is required by law. OpenRouter and the providers it uses follow their own policies.

4. Who processes your data

ProviderWhat it doesData involved
WhopPayments, subscriptions and license keysPurchase data, license key, device identifier (stored with your membership)
CloudflareHosts this website and our answer server; short-term license cache and usage countersRequests, IP address, license key, device identifier, usage counts
OpenAIWrites your answersScreenshot, app name, window title
OpenRouterBackup route to AI models, only if OpenAI failsScreenshot, app name, window title
NetlifyReceives contact form messages and emails them to usEmail address, topic, message

We may also disclose information if the law requires it, to protect people's safety or our rights, or as part of a merger, acquisition or sale of the business, in which case this policy continues to apply to it.

5. How long we keep it

DataHow long
Screenshots and answersNot stored by us. The AI provider may keep them up to 30 days for abuse detection (see section 3).
License status cacheUp to 1 hour, then fetched again from Whop
Daily usage countReplaced each day
Device identifierWhile your license exists, or until you reset your key
Purchase recordsKept by Whop and by us as long as needed for accounting, tax and legal purposes
Contact form messagesBackup copy for up to 90 days; the email copy as long as needed to handle your request
IP address for spam limits1 hour
License key in your KeychainOn your Mac until you remove it or delete the app's Keychain item

6. Your choices and rights

California residents

Under California law you have the right to know what personal information we collect, use and disclose; to request deletion and correction; and to opt out of the sale or sharing of personal information. We don't sell or share personal information as those terms are defined in California law. We won't treat you differently for using your rights. You can use an authorized agent to make a request.

People in the EEA, UK and Switzerland

We process your data to perform our contract with you (answers, licenses, purchases), for our legitimate interests in securing the service and preventing abuse, and to meet legal obligations. You have the right to access, correct, erase, restrict, or object to processing of your data, to data portability, and to complain to your local data protection authority.

7. Children

FlashGPT is for people 16 and older, and people under 18 need a parent's or guardian's permission. We don't knowingly collect personal information from children under 13, or from anyone under 16 without that permission. If you believe we have, contact us and we will delete it.

8. Security

All connections use HTTPS. Your device identifier is hashed on your Mac. Our server-side keys never ship inside the app. Your license key stays in your Mac's Keychain. No system is perfectly secure, so we can't guarantee absolute security.

9. International transfers

We and our providers process data in the United States and other countries. Those countries may have different data protection laws from yours. Where the law requires it, we rely on appropriate safeguards for these transfers, such as standard contractual clauses used by our providers.

10. Do Not Track

This website doesn't track you across sites, so there's nothing for a Do Not Track signal to switch off.

11. Changes

If we change this policy, we will update the date at the top. If the change is material, we will give notice on this site or by email before it takes effect.

12. Contact

Questions or requests about privacy? Use our contact form with the topic "Privacy request".